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Palmer's "Skin Success - Money Back Guarantee" T&C's & Refund Request

Palmer’s Skin Success Anti-Dark Spot Fade Cream is specially formulated with a blend of natural skin brighteners including Niacinamide, Vitamin C, Japanese Songyi Mushroom Extract and anti-ageing powerhouse Retinol.  Palmer’s Skin Success visibly improves the appearance of pigmentation, dark spots, age spots and post-acne scars, helping to achieve a more healthy, radiant & even complexion.

Palmer's® Skin Success Anti-Dark Spot Fade Cream is clinically proven to deliver visible results in as little as 2 weeks!* *May take up to 8 weeks. | **Based on a 200 person independent clinical study.

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HOW TO REQUEST A REFUND

If you have tried Palmer’s Skin Success Anti-Dark Spot Fade Cream twice daily for at least 4 weeks and your skin doesn’t look brighter and more balanced, you can submit your request for a refund by emailing reception@etbrowne.com.au with the below information:

  • Full Name, Address & Email Address

  • Evidence of proof of purchase by receipt in a gif, jpg, jpeg, png, or pdf format only. Receipt images must be clear and legible. File must be less than 2MB

  • A “before” photo with date stamp, taken prior to using product as well as an “after” photo with date stamp, taken at the end of 4 weeks of use

* Please note: This product needs to have been used for a 4 week minimum period before you are eligible to request for a refund. See the below T&C's for further details.

TERMS & CONDITIONS

To be eligible for a refund the following must apply:

  • The product purchased must be Palmer’s Anti-Dark Spot Fade Cream For All Skin Types 75g purchased between 12.01am AEST 03/03/2022-11.59pm AEDT 17/03/2022 (Period).
  • The product must be purchased at Chemist Warehouse stores (including online) during the Period.
  • The Product must have been used for a full four-week period subsequent to the purchase date.
  • The customer must use the product twice daily.
  • The customer must be over 18 years of age and be an Australian resident.
  • The customer must have a valid email address and provide their full name and address.
  • The customer must provide a “before” photo with date stamp, taken prior to using product as well as an “after” photo with date stamp, taken at the end of 4 weeks of use.
  • The customer must provide evidence of proof of purchase by receipt in a gif jpg jpeg, png, pdf format only, file must be less than 2MB. If the proof is in any way illegible, distorted or suspicious, a refund will not be provided and E.T. Browne (Australia) Pty Ltd has the ability to reject a refund on this basis.
  • E.T. Browne may, at their discretion, request the return of the remaining product and if so, will supply a post satchel for this return with the refund payable after receipt of the product return.
  • Refunds will be paid by cheque within 6-8 weeks of accurate submission of the purchase information form.
  • One refund per customer is only permitted regardless of multiple products bought and from which Chemist Warehouse store.
  • Request for refund must be received before 30/05/2022 with the 4 week minimum use and all other conditions listed above completed before this date.
  • E.T. Browne (Australia) Pty Ltd has the ability to amend these terms and conditions at any time.

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